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Privacy

What information do we collect?

  • We collect information from you when you submit an inquiry or contact form, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When submitting forms on our site, we may ask you for your name, e-mail address, mailing address, phone number, or other information. You may, however, visit our site anonymously. When submitting forms, we will never require your last name or any other identifying information.
  • We do not store credit card information.
  • Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
  • Any information collected while visiting our website is treated in alignment with the spirit and tradition of anonymity as understood by the group conscious of Alcoholics Anonymous.

 

How do we use your information?

We may use the information we collect from you when you register for an event or service activity, enter a contest or promotion, respond to a survey, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your service requests.
  • To quickly process your page requests.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter (coming soon), we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can I opt-out, remove or modify my information?” section, below. If you have not opted in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as accessing password protected content may be given an option to be on our e-mail list and receive e-mail communications from us.

How do we protect visitors’ information?

Anonymity is the spiritual foundation for our program, and we extend that commitment to our website. We make commercially reasonable efforts to keep your Personal Information secure. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (“SSL”) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. Emails and calendar submissions are used strictly for communication and coordination purposes and are not used for any other purpose.

However, no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Alcoholics Anonymous, District 21 to intercept or access transmissions or private communications unlawfully, including in the case of your contacting Alcoholics Anonymous, District 21 by email or a “contact us” or similar feature on the Site. Accordingly, though Intergroup Association, Inc may take reasonable steps to protect the security and integrity of all Personal Information provided to the Site. Due to the nature of the internet, Alcoholics Anonymous, District 21 cannot guarantee that information, during transmission through the internet or while stored on its system or otherwise in its care, will be safe from intrusion by others, such as hackers. For these reasons, any such transmission is done at your own risk.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without first providing advance notice, except as described below. The term “outside parties” does not include Alcoholics Anonymous, District 21. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We only use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Internet Explorer) settings. Each browser is a little different.  Explore the Help menu in your browser to determine any desired modifications for your cookies. If you turn cookies off, you will limit access to features that make your site experience more efficient, and some site services will not function properly. However, you may still place orders over the telephone by contacting customer service.

 

Third party links

To provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on July 4, 2025.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.